Generator Service & Maintenance Programs
| BRONZE program | SILVER Program | GOLD program | |
|---|---|---|---|
| Cooling System: | X | X | X |
| Check for proper block heater operation | X | X | X |
| Check coolant level (Includes adding up to 2 gallon to fill to proper level) | X | X | X |
| Check coolant for proper freeze protection | X | X | X |
| Check coolant for proper PH (Includes adding up to 1 pint of conditioner as needed) | X | X | X |
| Replace coolant filter annually | X | X | X |
| Visual inspection of radiator for leaks | X | X | X |
| Inspect radiator cap for cracks and leaks | X | X | X |
| Check coolant hose condition | X | X | X |
| Check engine belts | X | X | X |
| Inspect water pump for signs of leakage | X | X | X |
| Starting Battery System: | X | X | X |
| Check and record battery charger float voltage | X | X | X |
| Record battery installation date | X | X | X |
| Visual inspection of battery condition | X | X | X |
| Check and tighten cable connections as needed | X | X | X |
| Check electrolyte level in battery | X | X | X |
| Check and record minimum dip voltage while cranking | X | X | X |
| Test and record battery cold cranking amp output | X | X | X |
| Check charger output current | X | X | X |
| Fuel System: | X | X | X |
| Test day tank pump for proper operation | X | X | X |
| Check condition of flexible fuel lines | X | X | X |
| Check fuel injection pump for leaks | X | X | X |
| Check vents on gas regulator for obstruction | X | X | X |
| Engine Ignition System: | X | X | X |
| Check distributor cap & rotor for signs of damage | X | X | X |
| Check ignition points for excessive wear | X | X | X |
| Check high voltage ignition wires for cracks or damage | X | X | X |
| Engine: | X | X | X |
| Check engine oil level | X | X | X |
| Check engine oil appearance | X | X | X |
| Drain and replace engine oil annually | X | X | X |
| Replace engine lube oil filters | X | X | X |
| Visual inspection for oil leaks | X | X | X |
| Inspect air filters for dirt and deterioration | X | X | X |
| Replace fuel filter annually or every 100 hours | X | X | X |
| Visual inspection of engine and generator mounts | X | X | X |
| Ensure proper operation of starter motor | X | X | X |
| Check governor oil level and add oil as needed | X | X | X |
| Check governor linkage | X | X | X |
| Check governor belt condition and tension | X | X | X |
| Check for proper governor response & stability | X | X | X |
| Operational Checks: | X | X | X |
| Visual inspection of meter & gauge readings | X | X | X |
| Check and record generator output voltage | X | X | X |
| Check and record AC current | X | X | X |
| Check and record frequency of generator | X | X | X |
| Check and record hours since last service | X | X | X |
| Check and record alternator output voltage | X | X | X |
| Check and record engine oil pressure | X | X | X |
| Check and record engine water temperature | X | X | X |
| Test pre-alarms for proper operation | X | X | X |
| Test engine safety shutdowns if accessible | X | X | X |
| Check intake and exhaust louver operation | X | X | X |
| Exhaust System: | X | X | X |
| Visually inspect exhaust system for leaks | X | X | X |
| Check exhaust drain valve for blockage | X | X | X |
| Inspect exhaust flex pipe for cracks and damage | X | X | X |
| Check rain cap for proper opening/closing | X | X | X |
| No Load Test of the Generator only: | X | X | X |
| Transfer Switch: | X | X | |
| Annual Transfer of Power Test | X | X | |
| Torque Power Lugs | X | X | |
| Clean Contacts | X | X | |
| Verify current firmware, update if nessecary | X | X | |
| Clean the enclosure | X | X | |
| Infrared Thermography verfication | X | X | |
| Bi-Annual Inspection: | X | X | |
| Animal Deterence | X | X | |
| Battery Test | X | X | |
| Check Oil Level | X | X | |
| Check & Clear Faults | X | X | |
| Verify Hours since last service | X | X | |
| Infrared Thermography verfication (when the Transfer Switch is outside) | X | X | |
| Visual inspection of radiator for leaks | X | X | |
| Generator Monitoring System: | X | ||
| Availability of Site Power | X | ||
| Availability of Utility Power | X | ||
| Generator Status – Running or Not Running | X | ||
| Generator Fault Status | X | ||
| Battery Level (meaning the “true” battery level not including input from the battery charger | X | ||
| Load Test: | X | ||
| Annual Transfer to Generator Power | X | ||
| Load Testing every three years when you sign up for 3 min. three year contract | X | ||
| Support to reset Clocks and other electronics | X | ||
| MORE, MORE, MORE | X | ||
| Service Performance Priority for Emergergency Repairs: | X | ||
| Warranty Record Tracking: | X |
Services and Materials NOT included:
- Non-Consumable Repair Parts
- Emergency or after hour calls
- Load Testing