Post Installation FAQs
What’s Next?
Get the answers you need after you’ve bought your generator, including tips on how to monitor, maintain, and upkeep your generator.
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1. What should I do right after installation?
✔ Confirm the system was commissioned and tested in your presence
✔ Get all paperwork: manuals, warranties, maintenance schedule
✔ Ensure you know where the transfer switch, fuel line shut-off, and emergency stop are located
✔ Ask for a walk-through of controls and alerts
2. How often does the generator run when there’s no outage?
Most Generac standby generators perform a weekly self-test (on the same day and time). This helps ensure the engine, battery, and controls stay ready.
You can adjust this schedule based on preference and local noise ordinances.
3. How do I monitor the generator?
Many Generac models offer Remote Monitoring (Mobile Link®), which can notify you of:
• Power outages
• Exercise results
• Service alerts and fault codes
• Maintenance reminders
Dealer monitoring is highly recommended — it allows Reading Electric to receive alerts, diagnose issues faster, and often resolve problems before you even notice there’s an issue.
Make sure your system is connected to Wi-Fi or a cellular network so alerts are reliable.
4. What routine maintenance is required?
Recommended by Generac:
• Oil & filter change: typically every 200–250 hours or annually
• Air filter: check every service visit
• Battery: check annually; replacement every 2–3 years
• Spark plugs and other items: per service interval
Always follow your specific owner’s manual.
5. Should I get a maintenance plan?
Yes — annual service plans are strongly recommended. In Pennsylvania, weather and seasonal changes can affect performance, so a yearly tune-up before storm seasons is smart.
A good plan will include:
• Oil & filter change
• Simulate a power failure to verify proper operation
• Battery check
• Visual inspection of the unit
6. What if the generator doesn’t start during a real outage?
Before troubleshooting:
1. Check the fuel supply (propane tank level or natural gas service)
2. Look at the control panel for any error or fault codes and reset
3. Call Reading Electric to report the issue
If it’s still not working, contact Reading Electric.
7. What happens if there’s a code or fault on the display?
Modern units show diagnostic codes. You can:
1. Reference the owner’s manual
2. Check Mobile Link® for more detail
3. Contact Reading Electric with the code ready
Keeping a log of any recurring codes helps with faster service and diagnosis.
8. Do I need seasonal prep?
Yes — a quick check each season is worthwhile in Pennsylvania:
• Fall: Before storm season — service visit + battery check
• Winter: Clear snow/drift from around the unit and gas regulators
• Spring/Summer: Check for debris and vegetation growth
9. How long should this generator last?
With good maintenance:
• Engine block: 10–20+ years
• Controller/battery: Earlier replacement may be needed
Typical warranty covers major components; extended warranties and service plans add extra coverage.